Terms of Service

These Terms of Service ("Terms") govern your access to and use of estimateoptimizer.com and the services offered there (collectively, the "Service"), operated by Axiom Systems LLC ("Company," "we," "us," or "our"), a Wyoming limited liability company. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Agreement to Terms

By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of a business, you represent that you are authorized to bind that business.

2. Description of Service

Estimate Optimizer provides a Loss Recovery Audit and related educational and documentation resources for independent auto body and collision repair shops — designed to help shops identify potentially missed operations, OEM procedures, and documentation in their estimates, and to book a consultation.

3. Informational Purpose — Not Legal, Insurance, or Financial Advice

This is important. The Service, including the audit, blog content, and any recommendations, is provided for general informational and educational purposes only. It is not legal, insurance, accounting, or financial advice, and does not create any professional or fiduciary relationship.

• You are solely responsible for your own business decisions, estimates, claims, and communications with insurers, customers, and regulators.
• We do not guarantee any specific outcome, reimbursement, recovery amount, claim approval, or result. Examples, figures, and case references are illustrative and not a promise of results.
• You should consult your own qualified professionals (legal, insurance, accounting) before acting on any information from the Service.

4. Bookings and Consultations

Scheduling a free audit or consultation is a request for an appointment and does not create any contract for paid services. Appointments may be rescheduled or canceled. Communications you submit (including via the booking form) are subject to our Privacy Policy.

5. Acceptable Use

You agree not to use the Service:

• For any unlawful purpose or in violation of any applicable law
• To submit false or misleading information
• To interfere with or disrupt the Service or its security
• To attempt unauthorized access to our systems or data
• To transmit malicious code or harmful content

6. SMS Messaging Terms

If you opt in to SMS messages, message and data rates may apply, message frequency varies, you may reply STOP to opt out or HELP for help, and your number will not be shared with third parties for their marketing. Carriers are not liable for delayed or undelivered messages. See the Privacy Policy for details.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Axiom Systems LLC and its licensors. Our trademarks and trade dress may not be used without our prior written consent.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, accurate, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, in no event shall Axiom Systems LLC or its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, use, or goodwill — arising out of or relating to your use of (or inability to use) the Service, even if advised of the possibility. Our total liability for any claim relating to the Service will not exceed one hundred U.S. dollars ($100).

10. Indemnification

You agree to indemnify and hold harmless Axiom Systems LLC and its affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

11. Dispute Resolution; Binding Arbitration; Class-Action Waiver

Please read this Section carefully — it affects your legal rights.

• Informal resolution first. Before initiating any claim, you agree to first contact us at privacy@estimateoptimizer.com and attempt to resolve the dispute informally for at least 60 days.
• Binding individual arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules, rather than in court — except that either party may bring an individual claim in small-claims court.
• Class-action waiver. You and the Company agree that claims may be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims.
• 30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing privacy@estimateoptimizer.com with your name and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
• Governing law & venue. These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. For any matter not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming.

12. Changes to These Terms

We may modify these Terms at any time. If a change is material, we will provide at least 30 days' notice before it takes effect by posting the updated Terms with a new "Last updated" date.

13. Contact Us

Axiom Systems LLC (operator of Estimate Optimizer)

Wyoming, USA

Email: privacy@estimateoptimizer.com