Insights & Strategies
Blog
Insights and strategies to help auto body shops recover lost revenue from insurance estimates.
The Difference Between Scrubbing an Estimate and Completing One
Estimate scrubbers audit what's on the estimate. Not-included operations were never written. Here's why that gap costs shops more than a scrubber can recover.
JD Greenhalgh
Revenue Is Up. Why Isn't Your Paycheck?
Collision shops run strong sales and still leave the owner broke. Here's why auto body shop owner profit doesn't follow revenue, and what fixes it.
JD Greenhalgh
The Approval Rate Is the Scoreboard
Your auto body supplement approval rate doesn't lie. It tells you whether your shop is documenting or just hoping. Here's what 99% looks like.
JD Greenhalgh
What Your Supplement Approval Rate Is Really Telling You
Your supplement approval rate auto body is the most honest metric in your shop. Under 70% is a documentation problem. Here's how to read the number.
JD Greenhalgh
Estimate Scrubber vs. Estimate Optimizer: Which Tool Actually Recovers More Revenue?
Insurance estimate scrubbing gives your shop a list. What happens after you submit it determines your approval rate. Here's the distinction.
JD Greenhalgh
The Hidden Cost of Accepting Insurance Estimates at Face Value
Your shop isn't losing money because the adjuster cuts your estimates. You're losing it before the estimate leaves the building. Here's the mechanism.
JD Greenhalgh
Single-Use Parts: The $31-Per-Repair Revenue Most Shops Miss
Single use parts not on estimate costs shops $31 per RO on average. Here's what they are, why insurers skip them, and the liability if you don't.
JD Greenhalgh
How to Negotiate Your Labor Rate With Insurance: Tactics That Actually Work
Learn how to negotiate your labor rate with insurance using documentation tactics that actually change the outcome, not just the conversation.
JD Greenhalgh
CCC ONE vs. Mitchell vs. Audatex: What Shop Owners Need to Know in 2026
Comparing Audatex vs CCC ONE vs Mitchell? Here's what independent shop owners need to know about market share, insurer rules, and which platform gives you the most control.
JD Greenhalgh