Articles by JD Greenhalgh
- Supplement Process
Supplement Denied? Your Step-by-Step Playbook for Getting Paid
When your auto body supplement gets denied by insurance, most shops fold. Here's the documentation system and escalation sequence that gets it approved.
- Revenue Recovery
The Assignment of Proceeds Strategy: How Smart Shops Stop Leaving Money on the Table
Assignment of proceeds forms give your shop the legal right to collect directly from insurers for short pays. Here's how shops are using them to win in court.
- OEM & Compliance
ADAS Calibration: Why Insurance Won't Pay and How to Make Them
ADAS calibration not covered by insurance is the fastest-growing billing dispute in collision repair. Here's why insurers deny it and exactly how to get paid.
- Estimate Scrubbing
5 Line Items Insurance Companies Cut First (And How to Get Them Back)
Insurance companies remove the same line items on almost every estimate. Here are the 5 they target first and exactly what documentation gets them back.
- OEM & Compliance
OEM Procedures Not on Your Estimate: The Revenue You're Doing the Work For and Not Getting Paid
The same OEM procedures insurers pressure you to skip are generating $151 per RO in missed revenue. Liability shield and billing opportunity are the same thing.
- Revenue Recovery
DRP vs. Independent: What the Numbers Actually Say About Profitability
DRP vs non-DRP shop profitability isn't a values debate. It's a math problem. Here's what the numbers actually say about margins, control, and where shops leave money.
- Labor Rate Disputes
Insurance Lowered Your Labor Rate? Here's What To Do
Your insurance company lowered labor rate notice doesn't mean you take the cut. Here's the playbook to hold your rate and recover the gap.
- Estimating Platforms
How to Build a CCC ONE Estimate Adjusters Can't Push Back On
Knowing how to read a CCC ONE estimate is table stakes. Knowing how to build one that eliminates adjuster pushback is where shops actually get paid.
- Supplement Process
The Complete Guide to Writing Bulletproof Supplements
Most shops write supplements wrong — and insurance companies count on it. Here's how to write a supplement auto body shops can actually get paid on.
- Revenue Recovery
We Audited 35 Estimates in One Week. Here's What Was Missing.
The average estimate was missing $1,143 in legitimate, OEM-documented operations. One shop. 35 estimates. Here's exactly what was gone — and what happened when they submitted it.
- Estimate Scrubbing
How Insurance Estimate Scrubbing Costs Your Shop Thousands Every Year
Insurance estimate scrubbing costs auto body shops $300–$500 per repair. Here's what gets cut, why it happens, and how to fight back.